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    Data Protection GDPR

    How do we handle our GDPR commitment to our customers?

    As a Regal Furnishings Ltd customer, we process your data only according to our agreement with you and/or your business. We do not use data you provide to Regal Furnishings Ltd for sale to any third party.

    We provide deletion commitments, as well as transparency on sub-processing by our website hosting providers, social media experts and IT Specialists (example: support services).

    When we handle end user personal data for commercial business and financial transactions, we will act as the customer’s processor under the GDPR.

     

    Regal Furnishings Data Protection GDPR

    Good information handling makes good business sense. We’ve enhanced our business practice to further increase the level of trust and reputation, increase customer and employee confidence, and by making sure personal information is accurate, relevant and safe.

     

    Updating our Process and Our Enhancements

    Controllers and Processors – Assess our high level compliance with data protection legislation. Includes the rights of individuals, handling requests for personal data, consent, data breaches, and data protection impact assessments under the General Data Protection Regulations.

    Information Security – Assess our compliance with data protection in the specific areas of information and cyber security policy and risk, mobile and home working, removable media, access controls and malware protection.

    Direct Marketing – Assess our business in the area of direct marketing in line with the Privacy and Electronic Communications Regulation (PECR) and data protection legislation.
    Please note, direct marketing is the promotion of aims and ideals as well as the sale of products and services.

    Records Management – Assess our records management procedures and risks to people’s personal information. Includes record creation, storage and disposal, access, tracking and off-site storage.

    Data Sharing and Subject Access – Assess our data sharing policies and agreements, compliance monitoring, maintaining sharing records, registration and your process for how to deal with a request for personal data.

    CCTV – Data protection law covers the use of CCTV.  Assess the compliance of our CCTV systems including the installation, management, operation, public awareness and signage.

    Videos of our work

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    • Great company- from enquiry through to showing us the finished products everyone was professional, helpful and a delight to deal with. We are so happy with our reupholstered seats, the motor home looks like new .
      Special mention to the very helpful sales office lady (so sorry, we couldn’t remember your name, you have been there for a few months and previously worked in house sales), you were brilliant!
      We’ll be recommending you

    • Excellent service from the team today at regal furnishings, really pleased with our new leather driver and passenger seats, a perfect match with the other seats and really comfortable, thank you very much

    • Justin wanted to send a thank you to you all in getting my replacement cushions sorted so quickly. All fitted and very happy. Thank you so much. First trip away this weekend so timing couldn’t have been better.

    • Hi

      To all of the team at Regal Furnishings :)

      On Monday 1st July, we had our motorhome reupholstered in leather. Initially I was a bit anxious about the outlay, however I am so impressed!!
      It looks stunning. The workmanship is incredible. The cab seats are also so much more comfortable.
      Special thanks to Jayne who I liaised with initially and to Brett who advised us and managed the job.

      Once again a BIG thank you to you all.

    • Thank you to Regal furnishing for coming to our help when an accident occurred-leaving a window ajar whilst motorhome under cover for the winter - resulting in a massive brown water stain on the condensation panel. We were unable to remove the stain , contacted Regal furnishings , arranged to visit them with the panel to choose a fabric to cover it. We were never going to find the original fabric as our van is over 20 years old , but is ( apart from this accident) looked after well and in very good order. The team at Regal helped to choose a suitable alternative which wouldn’t look out of place , covered the panel in less than 24 hours at a very reasonable price . So thankful and would like to recommend highly.

    • Regal Furnishing Is the most professional company, i have had the pleasure to use.
      First class.

    • Fabulous company

    • This is the best company. I have had dealings with. What a professional outfit

    • Fantastic ... I had my motohome arnie done a couple of years back .. best money spent

    • Looks amazing. I loved the caravan transformation they did for us.

    • We absolutely love our new upholstery! Thanks so much for a great job!

    • I'd like to thank everyone at Regal Furnishings for a fantastic job on my seats window frames and also throw over blanket to match my seats ... to be honest I cannot wait to see the finished campervan

      Thank you so much for all the hard work guys and thanks once more for swopping the passenger seat kind regards Bill Jobson I will take proper pics for you album

      William George Jobson

    • We called in to get the sofa back/bed base infill on our Pulsar made thicker. I just wanted to let you know that we slept in the camper last night and the bed is now really comfortable.
      I can't believe we've spent over 300 nights over two and a half years building the middle of the bed up with blankets and even an inflatable camping mat!
      I don't know why we didn't think of coming to you sooner.....well worth the trip. As previously, the service from all your staff was excellent and Brett did a perfect job for us.
      We can leave the camping mat and blankets at home now, and Vince can make the bed up in half the time with none of the palaver! - Moira Stroud




      Ms Stroud

    • Hi, Just wanted to say how pleased we are with our motorhome carpets 😊 nice to deal with a “ can do” company for once!
      Reasonable cost and a very good job, so thanks again - Mrs D Stainsby





      Mrs Stainsby

    • Rose and myself, would like to thank everyone at Regal Furnishing for doing such a professional job on our Auto Trail Tracker.
      Thanks again.
      Always keep smiling God bless all - Rose and Ken Taylor

      Mr & Mrs Taylor

    • Hi Just to thank you and let you know that we have now had a couple of weeks away in our caravan (Abbey Dorset 2000) and found the new cushions to be extremely comfortable seats and as a bed sleeping was sound.
      Still can't believe it was done in less than a day.
      The service was excellent. Would not hesitate to recommend you.
      Thanks to all once again.
      James Thomson

      Mr Thomson

    • What a marvellous job you have done reupholstering our Caravan cushions. We are extremely pleased with the result.
      Best wishes
      John & Joyce Welsh

      Mr & Mrs Welsh

    • Thank you so much for the brilliant job you have done, we are so pleased. It has been a pleasure to have done business with such lovely people, thankyou once again.
      Merry Christmas & Best Wishes

    • Hi,
      I had my camper (Mercedes Sprinter) upholstery done by you guys ! I found the whole experience fantastic, Mick help us choosing material and gave us much needed advise, all the workers were friendly and polite, office staff were also helpful, friendly and very efficient.
      I would highly recommend Regal Furnishing Ltd !!!

      Thank you very much, keep up the good work. (not many companys left like yours!)
      Regards
      John Morrison

      Mr Morrison

    • Top quality service, top quality staff who are very helpful, even supplied and covered a cushion we never knew was part of the furnishings, the whole experience was brilliant from start to finish, 5 stars, well done Mick and his team - Mr Brazier

      Mr Brazier