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    Data Protection GDPR

    How do we handle our GDPR commitment to our customers?

    As a Regal Furnishings Ltd customer, we process your data only according to our agreement with you and/or your business. We do not use data you provide to Regal Furnishings Ltd for sale to any third party.

    We provide deletion commitments, as well as transparency on sub-processing by our website hosting providers, social media experts and IT Specialists (example: support services).

    When we handle end user personal data for commercial business and financial transactions, we will act as the customer’s processor under the GDPR.

     

    Regal Furnishings Data Protection GDPR

    Good information handling makes good business sense. We’ve enhanced our business practice to further increase the level of trust and reputation, increase customer and employee confidence, and by making sure personal information is accurate, relevant and safe.

     

    Updating our Process and Our Enhancements

    Controllers and Processors – Assess our high level compliance with data protection legislation. Includes the rights of individuals, handling requests for personal data, consent, data breaches, and data protection impact assessments under the General Data Protection Regulations.

    Information Security – Assess our compliance with data protection in the specific areas of information and cyber security policy and risk, mobile and home working, removable media, access controls and malware protection.

    Direct Marketing – Assess our business in the area of direct marketing in line with the Privacy and Electronic Communications Regulation (PECR) and data protection legislation.
    Please note, direct marketing is the promotion of aims and ideals as well as the sale of products and services.

    Records Management – Assess our records management procedures and risks to people’s personal information. Includes record creation, storage and disposal, access, tracking and off-site storage.

    Data Sharing and Subject Access – Assess our data sharing policies and agreements, compliance monitoring, maintaining sharing records, registration and your process for how to deal with a request for personal data.

    CCTV – Data protection law covers the use of CCTV.  Assess the compliance of our CCTV systems including the installation, management, operation, public awareness and signage.

    Videos of our work

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    • I would like to thank you and your team of professionals for carrying out our caravan cushion refilling. The job be in hand was completed with great expertise and advice from start to finish. All done in very quick time and for a reasonable price. All put back to the van now and waiting to test them out tomorrow. I will not hesitate ( already have to Wandahome) to recommend your amazing service. Hopefully more business to come your way. Thank you again.

      Garry & Lynda Milburn

    • We are the owners of this van and we are extremely happy with the workmanship. All staff so friendly and welcoming, nothing was too much trouble. Stayed overnight with electric. Highly recommend!!

    • We used regal to bring life back to our dethleff esprit changing the old worn brown and dull material to a bright white/grey leather and also changed the curtains. All done in a day what a terrific company. This was over 2 years ago and still as fresh as when they did it

    • Amazing factory and customer service I had my MoHo done a few years ago and it still looks like new x

    • There’s only one trim shop to ever visit!! Fantastic service every time

    • Regal Furnishing Ltd is the most professional company. Ive ever dealt.

    • Just a big thank you to you and the team for my very unusual and off the wall request of re foaming my guitar case. Delighted with it & my precious guitar is safe for many more years of abuse on the road.

      Thanks again you’re all fab

      Mark

    • Wow they definitely went to the right place… had my motorhome upholstery done by you 8
      Years ago and it’s still looking like new

    • Fantastic service, extremely helpful from start to finish. Highly delighted with the work. Thank you Steve and Carole

    • Great company- from enquiry through to showing us the finished products everyone was professional, helpful and a delight to deal with. We are so happy with our reupholstered seats, the motor home looks like new .
      Special mention to the very helpful sales office lady (so sorry, we couldn’t remember your name, you have been there for a few months and previously worked in house sales), you were brilliant!
      We’ll be recommending you

    • Excellent service from the team today at regal furnishings, really pleased with our new leather driver and passenger seats, a perfect match with the other seats and really comfortable, thank you very much

    • Justin wanted to send a thank you to you all in getting my replacement cushions sorted so quickly. All fitted and very happy. Thank you so much. First trip away this weekend so timing couldn’t have been better.

    • Hi

      To all of the team at Regal Furnishings :)

      On Monday 1st July, we had our motorhome reupholstered in leather. Initially I was a bit anxious about the outlay, however I am so impressed!!
      It looks stunning. The workmanship is incredible. The cab seats are also so much more comfortable.
      Special thanks to Jayne who I liaised with initially and to Brett who advised us and managed the job.

      Once again a BIG thank you to you all.

    • Thank you to Regal furnishing for coming to our help when an accident occurred-leaving a window ajar whilst motorhome under cover for the winter - resulting in a massive brown water stain on the condensation panel. We were unable to remove the stain , contacted Regal furnishings , arranged to visit them with the panel to choose a fabric to cover it. We were never going to find the original fabric as our van is over 20 years old , but is ( apart from this accident) looked after well and in very good order. The team at Regal helped to choose a suitable alternative which wouldn’t look out of place , covered the panel in less than 24 hours at a very reasonable price . So thankful and would like to recommend highly.

    • Regal Furnishing Is the most professional company, i have had the pleasure to use.
      First class.

    • Fabulous company

    • This is the best company. I have had dealings with. What a professional outfit

    • Fantastic ... I had my motohome arnie done a couple of years back .. best money spent

    • Looks amazing. I loved the caravan transformation they did for us.

    • We absolutely love our new upholstery! Thanks so much for a great job!